{"id":9915,"date":"2025-09-24T12:25:13","date_gmt":"2025-09-24T15:25:13","guid":{"rendered":"https:\/\/site.uptime.com.br\/?page_id=9915"},"modified":"2026-01-30T17:50:48","modified_gmt":"2026-01-30T20:50:48","slug":"ouvidoria","status":"publish","type":"page","link":"https:\/\/site.uptime.com.br\/pt_br\/ouvidoria\/","title":{"rendered":"Ouvidoria"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"9915\" class=\"elementor elementor-9915\" data-elementor-post-type=\"page\">\n\t\t\t\t<section class=\"elementor-element elementor-element-12bfc0e e-con-full e-flex e-con e-parent\" data-id=\"12bfc0e\" data-element_type=\"container\">\n\t\t<section class=\"elementor-element elementor-element-f059505 e-flex e-con-boxed e-con e-child\" data-id=\"f059505\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-5f5f797 e-con-full e-flex e-con e-child\" data-id=\"5f5f797\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-4108b9d e-con-full e-flex e-con e-child\" data-id=\"4108b9d\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-24d3207 e-con-full e-flex e-con e-child\" data-id=\"24d3207\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-eb60e3e elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"eb60e3e\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Ouvidoria<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e476fe6 elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"e476fe6\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:400}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>A UPTIME quer saber sua opini\u00e3o para manter seus servi\u00e7os com alta qualidade.<\/p><p>Ent\u00e3o, se voc\u00ea tem elogios, sugest\u00f5es ou at\u00e9 mesmo reclama\u00e7\u00f5es, use este espa\u00e7o.<br \/><strong>Para a UPTIME, ouvir voc\u00ea \u00e9 sempre uma satisfa\u00e7\u00e3o.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-51f9604 e-con-full e-flex e-con e-child\" data-id=\"51f9604\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-09021dd elementor-button-align-stretch elementor-widget elementor-widget-form\" data-id=\"09021dd\" data-element_type=\"widget\" data-settings=\"{&quot;step_next_label&quot;:&quot;Next&quot;,&quot;step_previous_label&quot;:&quot;Previous&quot;,&quot;button_width&quot;:&quot;100&quot;,&quot;step_type&quot;:&quot;number_text&quot;,&quot;step_icon_shape&quot;:&quot;circle&quot;}\" data-widget_type=\"form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<form class=\"elementor-form\" method=\"post\" name=\"Ouvidoria\" aria-label=\"Ouvidoria\">\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"9915\"\/>\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"09021dd\"\/>\n\t\t\t<input type=\"hidden\" name=\"referer_title\" value=\"\" \/>\n\n\t\t\t\n\t\t\t<div class=\"elementor-form-fields-wrapper elementor-labels-above\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-name elementor-col-50 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-name\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tNome:\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[name]\" id=\"form-field-name\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Nome\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-email elementor-field-group elementor-column elementor-field-group-email elementor-col-50 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-email\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tE-mail\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"email\" name=\"form_fields[email]\" id=\"form-field-email\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"E-mail\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-select elementor-field-group elementor-column elementor-field-group-field_2b066eb elementor-col-50\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_2b066eb\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tUsu\u00e1rio\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field elementor-select-wrapper remove-before \">\n\t\t\t<div class=\"select-caret-down-wrapper\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-eicon-caret-down\" viewBox=\"0 0 571.4 571.4\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M571 393Q571 407 561 418L311 668Q300 679 286 679T261 668L11 418Q0 407 0 393T11 368 36 357H536Q550 357 561 368T571 393Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t\t<select name=\"form_fields[field_2b066eb]\" id=\"form-field-field_2b066eb\" class=\"elementor-field-textual elementor-size-sm\">\n\t\t\t\t\t\t\t\t\t<option value=\"&quot;&quot;\">Escolha o tipo de usu\u00e1rio<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Sou aluno\">Sou aluno<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Sou parceiro franqueado\">Sou parceiro franqueado<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Sou colaborador\">Sou colaborador<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Outros\">Outros<\/option>\n\t\t\t\t\t\t\t<\/select>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_67bbaa2 elementor-col-50\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_67bbaa2\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tN\u00famero de Contrato\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_67bbaa2]\" id=\"form-field-field_67bbaa2\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"N\u00famero de Contrato\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-select elementor-field-group elementor-column elementor-field-group-estado elementor-col-33\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-estado\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tEstado\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field elementor-select-wrapper remove-before \">\n\t\t\t<div class=\"select-caret-down-wrapper\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-eicon-caret-down\" viewBox=\"0 0 571.4 571.4\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M571 393Q571 407 561 418L311 668Q300 679 286 679T261 668L11 418Q0 407 0 393T11 368 36 357H536Q550 357 561 368T571 393Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t\t<select name=\"form_fields[estado]\" id=\"form-field-estado\" class=\"elementor-field-textual elementor-size-sm\">\n\t\t\t\t\t\t\t\t\t<option value=\"\"><\/option>\n\t\t\t\t\t\t\t<\/select>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-select elementor-field-group elementor-column elementor-field-group-cidade elementor-col-33\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-cidade\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tCidade\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field elementor-select-wrapper remove-before \">\n\t\t\t<div class=\"select-caret-down-wrapper\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-eicon-caret-down\" viewBox=\"0 0 571.4 571.4\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M571 393Q571 407 561 418L311 668Q300 679 286 679T261 668L11 418Q0 407 0 393T11 368 36 357H536Q550 357 561 368T571 393Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t\t<select name=\"form_fields[cidade]\" id=\"form-field-cidade\" class=\"elementor-field-textual elementor-size-sm\">\n\t\t\t\t\t\t\t\t\t<option value=\"\"><\/option>\n\t\t\t\t\t\t\t<\/select>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-select elementor-field-group elementor-column elementor-field-group-unidade_id elementor-col-33\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-unidade_id\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tUnidade\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field elementor-select-wrapper remove-before \">\n\t\t\t<div class=\"select-caret-down-wrapper\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-eicon-caret-down\" viewBox=\"0 0 571.4 571.4\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M571 393Q571 407 561 418L311 668Q300 679 286 679T261 668L11 418Q0 407 0 393T11 368 36 357H536Q550 357 561 368T571 393Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t\t<select name=\"form_fields[unidade_id]\" id=\"form-field-unidade_id\" class=\"elementor-field-textual elementor-size-sm\">\n\t\t\t\t\t\t\t\t\t<option value=\"\"><\/option>\n\t\t\t\t\t\t\t<\/select>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-local-tel elementor-field-group elementor-column elementor-field-group-telefone elementor-col-50 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-telefone\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tTelefone 1\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<input type=\"local-tel tel\" name=\"form_fields[telefone]\" id=\"form-field-telefone\" class=\"elementor-field elementor-size-sm  elementor-field elementor-field-textual local-tel-field\" required=\"required\" pattern=\"\\([0-9]{2}\\) [0-9]{4,5}-[0-9]{4}\" title=\"Formato: (11) 91234-5678 ou (11) 1234-5678\" placeholder=\"(11) 91234-5678\" autocomplete=\"tel\">        <script src=\"https:\/\/cdnjs.cloudflare.com\/ajax\/libs\/jquery.mask\/1.14.16\/jquery.mask.min.js\"\n                integrity=\"sha512-pHVGpX7F\/27yZ0ISY+VVjyULApbDlD0\/X0rgGbTqCE7WFW5MezNTWG\/dnhtbBuICzsd0WQPgpE4REBLv+UqChw==\"\n                crossorigin=\"anonymous\" referrerpolicy=\"no-referrer\"><\/script>\n        <script>\n        jQuery(document).ready(function($){\n            $('.local-tel-field').mask(function(val) {\n        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'(00) 00000-0000' : '(00) 0000-00009';\n            }, {\n                onKeyPress: function(val, e, field, options){\n                    field.mask(val.replace(\/\\D\/g,'').length === 11 ? '(00) 00000-0000' : '(00) 0000-00009', options);\n                }\n            });\n        });\n        <\/script>\n        \t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-local-tel elementor-field-group elementor-column elementor-field-group-telefone2 elementor-col-50\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-telefone2\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tTelefone 2\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<input type=\"local-tel tel\" name=\"form_fields[telefone2]\" id=\"form-field-telefone2\" class=\"elementor-field elementor-size-sm  elementor-field elementor-field-textual local-tel-field\" pattern=\"\\([0-9]{2}\\) [0-9]{4,5}-[0-9]{4}\" title=\"Formato: (11) 91234-5678 ou (11) 1234-5678\" placeholder=\"(11) 91234-5678\" autocomplete=\"tel\">        <script src=\"https:\/\/cdnjs.cloudflare.com\/ajax\/libs\/jquery.mask\/1.14.16\/jquery.mask.min.js\"\n                integrity=\"sha512-pHVGpX7F\/27yZ0ISY+VVjyULApbDlD0\/X0rgGbTqCE7WFW5MezNTWG\/dnhtbBuICzsd0WQPgpE4REBLv+UqChw==\"\n                crossorigin=\"anonymous\" referrerpolicy=\"no-referrer\"><\/script>\n        <script>\n        jQuery(document).ready(function($){\n            $('.local-tel-field').mask(function(val) {\n                return val.replace(\/\\D\/g,'').length === 11 ? '(00) 00000-0000' : '(00) 0000-00009';\n            }, {\n                onKeyPress: function(val, e, field, options){\n                    field.mask(val.replace(\/\\D\/g,'').length === 11 ? '(00) 00000-0000' : '(00) 0000-00009', options);\n                }\n            });\n        });\n        <\/script>\n        \t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-select elementor-field-group elementor-column elementor-field-group-field_7e0339e elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_7e0339e\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tAssunto\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field elementor-select-wrapper remove-before \">\n\t\t\t<div class=\"select-caret-down-wrapper\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-eicon-caret-down\" viewBox=\"0 0 571.4 571.4\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M571 393Q571 407 561 418L311 668Q300 679 286 679T261 668L11 418Q0 407 0 393T11 368 36 357H536Q550 357 561 368T571 393Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t\t<select name=\"form_fields[field_7e0339e]\" id=\"form-field-field_7e0339e\" class=\"elementor-field-textual elementor-size-sm\">\n\t\t\t\t\t\t\t\t\t<option value=\"&quot;&quot;\">Escolha o assunto<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"D\u00favida\">D\u00favida<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Sugest\u00e3o\">Sugest\u00e3o<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Elogio\">Elogio<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Reclama\u00e7\u00e3o\">Reclama\u00e7\u00e3o<\/option>\n\t\t\t\t\t\t\t<\/select>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-message elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-message\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tMensagem\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<textarea class=\"elementor-field-textual elementor-field  elementor-size-sm\" name=\"form_fields[message]\" id=\"form-field-message\" rows=\"4\" placeholder=\"Mensagem\"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-hidden elementor-field-group elementor-column elementor-field-group-hidden_email elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"hidden\" name=\"form_fields[hidden_email]\" id=\"form-field-hidden_email\" class=\"elementor-field elementor-size-sm  elementor-field-textual\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-group elementor-column elementor-field-type-submit elementor-col-100 e-form__buttons\">\n\t\t\t\t\t<button class=\"elementor-button elementor-size-sm\" type=\"submit\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Enviar<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/form>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>A UPTIME quer saber sua opini\u00e3o para manter seus servi\u00e7os com alta qualidade. Ent\u00e3o, se voc\u00ea tem elogios, sugest\u00f5es ou at\u00e9 mesmo reclama\u00e7\u00f5es, use este espa\u00e7o.Para a UPTIME, ouvir voc\u00ea \u00e9 sempre uma satisfa\u00e7\u00e3o.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-9915","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/site.uptime.com.br\/pt_br\/wp-json\/wp\/v2\/pages\/9915","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/site.uptime.com.br\/pt_br\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/site.uptime.com.br\/pt_br\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/site.uptime.com.br\/pt_br\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/site.uptime.com.br\/pt_br\/wp-json\/wp\/v2\/comments?post=9915"}],"version-history":[{"count":30,"href":"https:\/\/site.uptime.com.br\/pt_br\/wp-json\/wp\/v2\/pages\/9915\/revisions"}],"predecessor-version":[{"id":11216,"href":"https:\/\/site.uptime.com.br\/pt_br\/wp-json\/wp\/v2\/pages\/9915\/revisions\/11216"}],"wp:attachment":[{"href":"https:\/\/site.uptime.com.br\/pt_br\/wp-json\/wp\/v2\/media?parent=9915"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}